Terms of service.

A deposit of 30% of the full cost must be paid before the portrait is begun. All payments are made through the credit card system set up to purchase art work.

Cancellaton Before and After Artwork Begins

If for any reason a client requires their commission to be cancelled within seven days of placing an order, they will receive a full refund. Any cancellation after seven days will incur a 10% cancellation fee which covers any work that will have already been completed, such as mock-ups, emails and administration. If after the painting has been started and a 30% deposit is made the customer decides to cancel the commission the whole deposit will be forfeited.

Bookings will have a paid price frozen for 12 months when clients have paid there 30% down payment.

Full payment is expected before shipping of the finished commission.

After shipment no changes will be allowed except by agreement of the artist. The client will have the opportunity before completion to see the 75% completed commission in a photo so that they can voice any concerns about the commission. If concerns cannot be addressed the client will lose their 30% down payment and not receive the finished artwork.

Framing will be the client’s responsibility unless they make other arrangements with the artist.

Packaging will meet USPS and Fedex fragile contents standards. If DAMAGED in Transit the client shall immediately take a picture and send to the artist so that a claim can be made on the Shipper. The artist will make all attempts to either replace the artwork or schedule a creation of another in the calendar year. If by agreement the timing cannot be made by either the client or the artist and they mutually agree to cancel the commission, the price less 10% down payment will be returned.

All photos, artwork, products created and signed by the artist are the sole right of the artist and cannot be copied as the copyright is retained by the artist. The right to reproduce prints of the originals, sell merchandise with the image, and any method the artist deems necessary is maintained by the artist unless I agree to not sell prints of the original.

A Certificate of Authenticity will be given with the artwork for the client.